When is HeyTunes Support available?

Creator Care

Creator Care

Last updated on Nov 9, 2026

Our Sound Desk is available to assist you during the following hours (EST):

  • Monday-Wednesday: 7:00 AM – 8:00 PM

  • Thursday-Friday: 7:00 AM – 4:00 PM

  • Saturday-Sunday: 11:00 AM – 8:00 PM

If you reach out after hours, we’ll follow up as soon as we can. Thanks for your patience!